About

Florencia Flores, a subscription-based flower delivery service in Madrid, is redefining how people experience fresh flowers. Founded by Florencia, the brand offers custom-curated flower arrangements delivered on a flexible schedule through its e-commerce store. Known for their artistic bouquets and sustainable practices, Florencia Flores has built a loyal community of flower lovers who value convenience and beauty.

But as the business grew, managing subscriptions manually became a challenge. They needed a robust solution to streamline operations, reduce maintenance, and focus on growth.

Challenge

For Florencia Flores, subscriptions were always essential to their offerings. The challenge arose as demand surged: their manual subscription management system started to buckle under the pressure. Errors in order processing and a lack of automation drained valuable time and resources.

Florencia and her team knew they needed a solution that would allow them to scale without compromising on service quality. They needed a platform that was reliable, easy to integrate, and offered flexibility for both customers and their internal operations.

Solution

Florencia Flores discovered Sharpei’s Subscription App through Shopify. In just two days, Florencia and her team successfully integrated Sharpei into their website. The ease of setup meant no downtime or delays in service.

With Sharpei's Selling Plans, they could:

• Set flexible delivery intervals (weekly, biweekly, or monthly).

• Offer personalized pricing and discounts for loyal customers.

• Automatically manage recurring billing and payment retries, reducing manual errors.

Additionally, Sharpei’s Customer Portal empowered their subscribers to easily manage their own plans—adjusting delivery dates, modifying bouquet sizes, or pausing their subscriptions whenever needed.

Florencia explains:
"Implementing Sharpei was a game-changer. In just two days, we had our renting and subscription model running smoothly. Our customers love the flexibility, and we can now focus on creative growth instead of operational headaches."

Results

Since adopting Sharpei, Florencia Flores has seen remarkable improvements in both operations and customer satisfaction:

• 0 hours of subscriptions-related downtime or technical issues.

• A 40% increase in recurring orders from long-term customers.

• Significant time savings, allowing the team to focus on product curation and marketing.

Florencia attributes much of this success to Sharpei’s automation features and customer-centric tools:

"We no longer worry about logistics. Sharpei handles it all, so we can concentrate on what we love—bringing joy through flowers. Our subscribers are happier than ever, and retention has improved drastically."

Sharpei’s Impact

With Sharpei’s ongoing support, Florencia Flores continues to scale its renting model, offering even more tailored experiences for their subscribers. Their newfound operational efficiency has paved the way for new initiatives, including loyalty perks and exclusive seasonal flower bundles.

Are you ready to grow your business with flexible renting solutions? Let Sharpei take care of the logistics so you can focus on delighting your customers.

Watch Florencia's Story 🎥

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